The attention to detail is what makes staying at Rocky's an absolute dream. From the moment you arrive the staff do everything possible to make your stay special. Upon check in they provide you with cold face towels and iced drinks, this was so sorely needed as I was incredibly hot and stressed as my luggage had not made it to the island. I was assured by the staff that this was fairly common and that they were sure it would arrive shortly, they were right, as within 10 mins of getting to my room, staff appeared at the door with my luggage.
The room I had was a mini suite situated right on the beach. It was beautiful. Again the attention to detail was evident. Complimentary beach bag, flip flops and straw sun hats, along with plenty of bottled water and fruit.
When on the beach you are attended with cold face towels, iced water and fruit kebabs ensuring you stay hydrated. The staff are always friendly and never walk by without saying hello and asking how you are. It's pitched well, not overly attentive so as to feel stifling, but you know that if you need anything, the staff are close by and will do all they can to fulfill your every need.
It's an incredibly romantic setting and so is mainly frequented by couples. There were two weddings on the private and secluded beach during the week that I was there. They were beautiful events, but I would be careful to ensure booking during the dry season. The wind whips up very quickly and fiercely with sudden heavy downpours. Both weddings that I saw remained dry, but one of them was incredibly windy and I think only narrowly missed being rained on. It would be a shame to have your special day tempered by bad weather.
The breakfast was great, with lots to choose from (I particularly loved the french toast). I didn't try lunch, but dinner in the dining room was lovely. Great food, and the staff were always attentive. In particular Tien. Always on the ball, and chatted naturally with all of the guests.
Guest relations manager Lucas, makes sure everyone is happy during his daily breakfast rounds, and is happy to arrange trips and give advice on what to do around the island.
All in all a beautiful hotel in a stunning setting with fabulous staff. I arrived feeling tired, stressed and irritable, and left feeling completely relaxed and with a tear in my eye. I do hope to return again one day, and who knows, I might even return as one side of a romantic couple - fingers crossed! ;-)
Stayed June 2014, traveled solo.
I write this review with a heavy heart, as we leave Rocky's tomorrow.
We knew we were on to something very special as we turned off the road into a tree lined driveway, with lovely red lanterns moving in the beautiful sea breeze.
Bellboy to tend to our luggage, we were ushered into a lovely reception room where we were presented with welcome drinks and cold towels.
We were given a wifi password, a resort newsletter to advise us of weekly events and shown to our rooms via the tropical gardens arriving at a pool view deluxe room that was so beautiful it took our breath away.
Eve in the kids room was so kind and inviting to our children (4 and 6), that they were comfortable enough to stay and play whilst we went to the beach bar for 'happy hour'!
It was here that we met a very special man, the guests relations manager called Lucas, who welcomed us and put at us ease, kindly putting himself at our service and letting us know of the resorts facilities and events.
We really have enjoyed every aspect of Rocky's, Ton and Tien at breakfast, Petch from the front office, all of the ever smiling pool staff.
We made great use of the pool table, ate at the resort most nights in the Thai Bistro which was superb.
The gardens at Rocky's are spectacular, the floral arrangements are just beautiful,
And the room attendants thorough and seamless.
I guess what made the stay so special was the friendly service and attention to detail which is lacking in so many resorts in Thailand.
What started as a three night stay escalated into a seven night stay for our family of four.
Thankyou so much Rocky's and especially Lucas for making our stay so meaningful.
We shall spread the word!!
Stayed June 2014, traveled with family.