Frequently Asked Questions

General

Veranda Collection Samui – Rocky’s Resort is a boutique beachfront resort on Koh Samui, part of the Veranda Collection. It offers a peaceful, private retreat with rocky-beach setting and Gulf of Thailand views — ideal for couples, honeymooners, and travellers seeking a relaxing nature escape, with full facilities and services.

Veranda Collection Samui – Rocky’s Resort is located at 438/1 Moo 1, T. Maret, A. Koh Samui, Suratthani 84310, Thailand, in the Lamai-Maret beach area of Koh Samui. The resort is approximately 30–45 minutes by car from Samui International Airport (USM), depending on route and traffic. Maret sub-district is a quiet beachfront area on the southeast side of Koh Samui. For direct enquiries, contact the resort at +66 77 332 888-92.

Check-in at Veranda Collection Samui – Rocky’s Resort starts from 2:00 PM and check-out is by 12:00 PM (noon). Early check-in or late check-out can be requested through the reservations team, subject to room availability on the day; additional charges may apply.

Veranda Collection Samui – Rocky’s Resort offers comprehensive facilities including a beachfront swimming pool, a fitness centre, spa and wellness services, The Dining Room restaurant, bar, rocky-beach relaxation areas, complimentary Wi-Fi throughout the resort, complimentary parking for in-house guests, and event/meeting spaces.

Veranda Collection Samui – Rocky’s Resort is ideal for couples and honeymooners seeking privacy and tranquillity on the Gulf of Thailand, travellers wanting a nature-focused retreat, wellness escapes, and couples planning a Koh Samui destination wedding — all in a boutique Veranda Collection setting.

Yes. Veranda Collection Samui – Rocky’s Resort provides complimentary high-speed Wi-Fi throughout all guestrooms, villas, and public areas with no device limit, plus complimentary on-site parking for in-house guests. Wi-Fi credentials are provided at Front Desk upon check-in.

Yes. Veranda Collection Samui – Rocky’s Resort is a resort under the Veranda Collection — a Thai lifestyle hotel and resort group that includes properties such as Veranda Resort Hua Hin – Cha Am, Veranda Resort Pattaya, and Veranda High Resort Chiang Mai. Guests can expect the group’s consistent service standards and signature experience.

Rooms & Villas

Veranda Collection Samui – Rocky’s Resort offers a variety of room and villa categories — from garden-view rooms and Gulf of Thailand sea-view rooms to couple-friendly options and private beachfront pool villas in a boutique setting. Categories and availability vary by season; please check the latest rates and room types at official website.

Standard rooms at Veranda Collection Samui – Rocky’s Resort accommodate 2 guests; villas and family-type rooms accommodate more. Extra beds or baby cots are available for selected room types, subject to limited quantity and room-type policies. Please advise the number of guests and children’s ages at the time of booking.

Yes. Veranda Collection Samui – Rocky’s Resort provides extra beds and/or baby cots for selected room types (limited quantity). Please request in advance at the time of booking. Charges and availability depend on room type and travel dates.

Yes. Veranda Collection Samui – Rocky’s Resort offers non-smoking rooms, with designated smoking areas provided in common areas. Please request a non-smoking room at booking. A cleaning fee may apply if smoking is detected in a non-smoking room, per resort policy.

Rooms and villas at Veranda Collection Samui – Rocky’s Resort typically include air-conditioning, TV, in-room safe, minibar, tea/coffee facilities, hairdryer, resort-standard toiletries, complimentary Wi-Fi, and a private balcony or terrace. Specific amenities vary by room type — please refer to the room details on the official website.

Veranda Collection Samui – Rocky’s Resort offers Gulf of Thailand sea-view rooms and villas — ideal for guests wanting to enjoy sea vistas, sunrise views, and the resort’s signature rocky shoreline from a private balcony or window. Sea-view categories are limited in number; please specify ‘Sea View’ at the time of booking and confirm the layout with the reservations team.

The pet policy at Veranda Collection Samui – Rocky’s Resort may vary by season and room type. Please contact the reservations team at +66 77 332 888-92 or [email protected] in advance to check and confirm the current conditions before booking a stay with your pet.

Reservation & Policy

You can book Veranda Collection Samui – Rocky’s Resort through three main channels: 1) the official website https://www.rockyresort.com/ (best available rate with Direct Booking benefits); 2) contact the resort directly by phone +66 65 238 2324 or email [email protected]; 3) major OTAs such as Booking.com and Agoda. Direct bookings via the website or direct contact often include exclusive perks.

Advance reservation is recommended. For more information and bookings, please contact:
Email: [email protected]
Tel: +66 65 238 2324 (reservation)
WhatsApp: +66 65 238 2324
LINE Official Account: @verandasamui
Messenger: m.me/101721895616841
WeChat: Rockysamui

Cancellation and amendment policy at Veranda Collection Samui – Rocky’s Resort depends on the rate and package booked. Flexible rates can be cancelled and amended according to the stated terms, while Non-Refundable rates cannot be cancelled or refunded. Stricter terms may apply during High Season (December–February and July–August). Please check your booking confirmation for exact terms before requesting a cancellation.

Veranda Collection Samui – Rocky’s Resort can arrange early check-in or late check-out subject to room availability on the day, with additional charges based on timing. Please notify the reservations team or Front Desk in advance (phone +66 77 332 888-92) so arrangements can be prepared and confirmed.

Child stay and breakfast policies at Veranda Collection Samui – Rocky’s Resort depend on the package and room type booked. Generally, young children can stay free when using existing bedding with parents; extra beds and children’s breakfast may incur additional charges. Please check your booking confirmation or contact the reservations team at [email protected] to confirm.

Yes. Veranda Collection Samui – Rocky’s Resort offers exclusive benefits when booking directly through the official website, typically featuring the Best Available Rate along with perks such as breakfast, dining discounts, or early check-in/late check-out subject to conditions. Please check the latest promotions on the website or contact [email protected] before booking.

Payment

Veranda Collection Samui – Rocky’s Resort accepts cash (Thai Baht), major credit and debit cards (Visa, Mastercard, JCB, American Express), and other payment methods designated by the resort (such as QR Payment / Mobile Banking). Advance bookings via the official website are processed through a secure online payment system.

Deposit and credit card guarantee terms at Veranda Collection Samui – Rocky’s Resort depend on the rate and booking channel. Generally, a credit card guarantee may be required to secure the booking, or an advance deposit for certain rate types such as Non-Refundable rates or group bookings of 5 rooms or more. Please review the terms at the time of booking.

Rates shown on the official Veranda Collection Samui – Rocky’s Resort website are typically inclusive of VAT and service charge (net rate). Some rate plans or OTAs may exclude these — please refer to your booking confirmation for the exact breakdown. Tax invoices or receipts can be requested at Front Desk.

Transportation & Parking

Yes. Veranda Collection Samui – Rocky’s Resort can arrange transfers from Samui International Airport (USM) in both Sedan and Van vehicles, at additional cost varying by vehicle type and passenger count. The journey takes approximately 30–45 minutes. Please provide your flight details at least 24 hours in advance via the reservations team at +66 77 332 888-92 or [email protected].

The journey from Samui International Airport (USM) to Veranda Collection Samui – Rocky’s Resort takes approximately 30–45 minutes by car, depending on route and traffic — particularly during High Season when island traffic can be heavier. The route passes through the town and Chaweng Beach before reaching Maret sub-district. Guests can travel by taxi, Grab, or arrange the resort’s transfer service.

Yes. Veranda Collection Samui – Rocky’s Resort offers complimentary parking for in-house guests, with security personnel on site. Parking accommodates private cars, rental cars, and vans for groups or events. Please contact Front Desk if you need to park a larger vehicle.

Guests at Veranda Collection Samui – Rocky’s Resort can book Grab or a taxi from the resort area. The Concierge team can also arrange a private car with driver, self-drive rental cars, and motorbike rentals for exploring Koh Samui. Advance booking is recommended especially during High Season, and an international driving permit is advised for rentals.

Food & Beverage

Veranda Collection Samui – Rocky’s Resort features The Dining Room, the main restaurant open daily serving breakfast from 6:00 AM to 10:30 AM and an all-day menu from 10:30 AM to 10:30 PM. The menu offers Thai cuisine, fresh seafood, and international dishes, along with beverages and cocktails in a rocky-beach setting with Gulf of Thailand views perfect for casual meals and romantic dinners alike. https://www.rockyresort.com/beachfront-dining-lamai-beach-samui/

Breakfast at Veranda Collection Samui – Rocky’s Resort is served at The Dining Room daily from 6:00 AM to 10:30 AM. The selection features Thai and international dishes, fresh eggs, bakery, fruits, and beverages. Breakfast is included in rates booked via the official website or in packages with breakfast.

Yes. Veranda Collection Samui – Rocky’s Resort offers in-room dining (room service) during The Dining Room operating hours (10:30 AM–10:30 PM for the all-day menu), with a menu of Thai, seafood, and international dishes plus beverages, orderable directly from your room. Please refer to the in-room compendium or contact Front Desk for details.

Yes. Veranda Collection Samui – Rocky’s Resort can accommodate vegetarian, vegan, halal, and allergy-friendly meals. Please inform us at least 24 hours in advance via email [email protected] or Front Desk so our culinary team can prepare accordingly. Availability depends on ingredients and stock on the day.

Yes. Veranda Collection Samui – Rocky’s Resort offers Private Dinner and Romantic Dinner experiences on the rocky beachfront with Gulf of Thailand views — ideal for honeymoons, anniversaries, birthdays, and special occasions. Custom set menus can be arranged with candlelit setups, floral decor, and scenic views. Please book at least 48 hours in advance and contact the F&B team or Front Desk at +66 77 332 888-92.

Wellness & Activities

Yes. Veranda Collection Samui – Rocky’s Resort has a fitness centre for in-house guests with cardio and weight equipment, and offers spa/wellness services with treatments such as Thai massage, aromatherapy oil massage, facials, and couple spa packages. Operating hours for the gym and spa may vary spa bookings are best made in advance via Front Desk to secure your preferred time. https://www.rockyresort.com/activities-koh-samui/

Yes. Veranda Collection Samui – Rocky’s Resort has a beachfront swimming pool for in-house guests, set in a boutique atmosphere by the rocky shoreline with Gulf of Thailand views. It is open daily during designated hours with lounging areas and sunbeds around the pool. Please check the pool’s operating hours and current usage rules with Front Desk upon check-in. https://www.rockyresort.com/activities-koh-samui/

Veranda Collection Samui – Rocky’s Resort is a beachfront resort with a signature rocky shoreline where guests can enjoy beach access and seaside walks. Water activities such as kayaking, stand-up paddle boarding, and snorkeling near the rocks and reefs are available. The Concierge team can also arrange diving tours and trips to Koh Tao and Koh Nangyuan. Please ask Concierge/Front Desk for current details.

Veranda Collection Samui – Rocky’s Resort may offer yoga and/or Muay Thai (Thai Boxing) classes for guests interested in wellness and Thailand’s national martial art, scheduled on selected days (some classes may incur an additional fee). Please check the schedule and reserve in advance with Front Desk so the team can arrange a trainer and equipment.

Veranda Collection Samui – Rocky’s Resort can arrange Thai/Southern Thai cooking classes with the resort chef and other wellness activities such as beachfront meditation, detox programmes, and spa retreat treatments. Please contact Concierge or Front Desk for details, pricing, and to book at least 24–48 hours in advance. https://www.rockyresort.com/activities-koh-samui/

Meetings, Groups & Weddings

Yes. Veranda Collection Samui – Rocky’s Resort offers meeting rooms and event spaces for small to larger groups, equipped with standard meeting facilities such as projectors and screens, sound system, microphones, and high-speed Wi-Fi. It suits corporate retreats, team building, small meetings, and boutique corporate events in a Gulf of Thailand beachfront setting.

Yes. Veranda Collection Samui – Rocky’s Resort offers Half-Day Meeting packages (with one coffee break and lunch) and Full-Day Meeting packages (with two coffee breaks and lunch), including meeting room, AV equipment, drinking water, and Wi-Fi. Menus and formats can be customised. Contact the Sales team at +66 77 332 888 or [email protected] for a quotation.

Yes. Veranda Collection Samui – Rocky’s Resort is a sought-after Destination Wedding and Beach Wedding venue on Koh Samui’s Gulf coast, hosting Thai ceremonies, Western ceremonies, symbolic weddings, and intimate weddings in a boutique setting. A dedicated Event Planner team covers venue, decor, florals, catering, photography/videography, lighting/sound, and a Honeymoon Suite for the couple. https://www.rockyresort.com/koh-samui-weddings-on-the-beach/

You can request a quotation for a wedding or event at Veranda Collection Samui – Rocky’s Resort through two channels: 1) contact the Event/Sales team by phone +66 77 332 888-92 or email [email protected] with your event date, guest count, event style, and budget; 2) submit the online enquiry form on the Wedding/Events page at https://www.rockyresort.com/. The Sales team will respond within 24–48 working hours with a quotation and a site-visit schedule.

You can reach the Sales team at Veranda Collection Samui – Rocky’s Resort by phone +66 77 332 888-92 or email [email protected], or through the Contact/Enquiry Form on the official website The Sales team can advise on group bookings, meetings, seminars, weddings, destination weddings, and events, and can issue a quotation during business hours.

Location & Attractions

Veranda Collection Samui – Rocky’s Resort is well-located for exploring Koh Samui’s key attractions, close to Lamai Beach (5–10 minutes), Hin Ta and Hin Yai (Grandfather & Grandmother Rocks) viewpoint, Chaweng Beach (20 minutes), Big Buddha Temple, Na Muang Waterfalls, Lad Koh Viewpoint, and piers for tours to Koh Tao, Koh Nangyuan, and Ang Thong Marine Park. Please ask Concierge/Front Desk for trip planning.

Search ‘Veranda Collection Samui – Rocky’s Resort’ or ‘Rocky’s Resort Koh Samui’ on Google Maps for real-time turn-by-turn directions. The resort is located at 438/1 Moo 1, T. Maret, A. Koh Samui, Suratthani 84310, Thailand in the Lamai-Maret beach area with clear signage at the entrance. For the exact map link and GPS coordinates, please refer to the Contact/Location page on the official website.

Yes. Veranda Collection Samui – Rocky’s Resort can arrange half-day and full-day island tours and local excursions (additional charge) — including Koh Tao & Koh Nangyuan snorkeling tours, Ang Thong Marine Park tours, ethical elephant camp visits, Big Buddha + cultural tours, and sunset cruises. Please contact Concierge/Front Desk to design a programme and confirm rates. Booking at least 24 hours in advance is recommended.

Veranda Collection Samui – Rocky’s Resort is within convenient reach of Lamai Beach (5–10 minutes), which hosts the Lamai Night Plaza, the Lamai Sunday Walking Street market, popular cafés, beach bars, and Samui’s well-known seafood restaurants. The Hin Ta and Hin Yai viewpoint is also nearby. The Concierge team can recommend venues and arrange transport as needed.

Still have questions?

Our team is happy to help via any channel

Email: [email protected]
Tel: +66 65 238 2324 (reservation)
WhatsApp: +66 65 238 2324
LINE Official Account: @verandasamui
Messenger: m.me/101721895616841
WeChat: Rockysamui